Satellite dish complaints
Satellite dish complaints

Satellite dish complaints

Satellite dish complaints

Complaints about satellite dishes.
Last updated on: 11 January 2023
In this article

Information

The City will investigate non-compliant satellite dishes in residential areas.

When is approval NOT required?

As per Table 1:Exempt Development of City Policy LP.04 Exemptions from Development Approval, development approval is NOT required for the installation of satellite dishes, microwave antennae and radio masts or other low impact facilities that satisfy the following requirements:
  • i. there are no other existing satellite dishes, microwave antennae or radio masts on the subject lot
  • ii. in the case of satellite dishes in residential areas, the maximum diameter is less than 1m and is not located within any of the street setbacks and in non-residential areas the maximum diameter is 2m
  • iii. in the case of microwave antennae, the maximum diameter is 1m or less, the antennae does not project higher than 3m above the ridge line of the building and is not utilised to transmit electromagnetic waves
  • iv. in the case of radio masts, the height does not exceed 8m, the radio mast is not less than 6m from any of the lot boundaries and the dimension of the antennae does not exceed 6m and is fully contained within the subject lot
  • v. where the structure involves Amateur (Ham) Radio Equipment is less than 10m above natural ground level and is setback no less than 4m from any lot boundaries.

Issues with neighbours

  • People are sometimes unaware that their activities are causing a problem.
  • The City encourages all residents and business operators to talk to their neighbours about problems before making a complaint.
  • For supporting information on resolving disputes with neighbours, please click here

Anonymous requests

  • This type of request cannot be anonymous.
  • Contact details are required when lodging this type of issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment.
  • Personal information is not disclosed to any person without consent.

Raise a request

  • To raise a request for satellite dishes, click on the button below.
  • An officer will action the request within five (5) working days. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
  • Your contact details are required when lodging this issue to ensure a proper investigation can be completed.